Privacy Policy
Last updated: October 10, 2025
At Parser, we take your privacy seriously. This policy describes how we collect, use, and protect your information.
Quick Navigation
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Company name (optional)
- Password (encrypted)
1.2 Document Data
When you use our service, we process:
- Documents you upload for processing
- Extracted data from your documents
- Document metadata (file name, size, type)
1.3 Usage Information
We automatically collect:
- IP address
- Browser type and version
- Pages visited and features used
- Time and date of visits
2. How We Use Your Information
We use your information to:
- Provide our service: Process your documents and extract data
- Improve our platform: Analyze usage patterns to enhance features
- Communicate with you: Send service updates and support messages
- Ensure security: Detect and prevent fraud or abuse
- Comply with legal obligations: Meet regulatory requirements
Important: We never use your documents or extracted data to train AI models. Your data remains private and confidential.
3. Data Security
We implement industry-standard security measures:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest
- Access Control: Strict authentication and authorization protocols
- Secure Infrastructure: Hosted on trusted cloud providers with SOC 2 compliance
- Regular Audits: Periodic security assessments and updates
- Data Isolation: Your data is isolated from other users
4. Data Retention
- Documents: Automatically deleted after 7 days of processing
- Extracted Data: Retained until you delete it or close your account
- Account Information: Retained while your account is active
- Usage Logs: Retained for 90 days for security and analytics
You can request immediate deletion of your data at any time by contacting us.
5. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Object: Object to processing of your data
- Restrict: Request restriction of processing
To exercise these rights, please contact us at parser@bix-tech.com
6. Third-Party Services
We use trusted third-party services:
- Google Cloud Platform: Infrastructure and AI services
- Supabase: Database and authentication
- PostHog: Analytics (anonymized)
These providers have their own privacy policies and are contractually obligated to protect your data.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.